4 Replies Latest reply on Mar 17, 2017 8:38 AM by dburnham

    Guides on hosted files are session only and lost when closing file

    CarstenLevin

      Product and version FileMaker Pro 14.0.4 - FileMaker Server 14.0v4

      OS and version Mac OS X 10.9, 10.10 and 10.11, Windows 8, FileMaker Server 10.10 and Windows 12R2

      Browser and version N/A

      Description In a hosted file guides you right click on and share between layouts become "session guides" and are deleted/lost when you log out. This is very confusing for my FileMaker team at Codeo Denmark and Codeo Norway, and probably also for a few other who take UX/UI design consistency serious ... and who do therefore need the guides.

      How to replicate With a hosted file, enter layout mode, create a guide, right click and choose to share. Close file, open again. All the many shared guides you set up are lost.

      Workaround You can set shared guides when the file is not hosted and opened locally. But this is not solving the problem mentioned here. Please disable the feature to share, since the right phrase for it would be: "Delete this guide when you log out". I am not being sarcastic here, it could even be a feature that you can create temporary session only guides.


      Best regards

       

      Carsten

        • 1. Re: Guides on hosted files are session only and lost when closing file
          TSGal

          CarstenLevin:

           

          Thank you for your post.

           

          Our Development and Testing departments are aware of this issue, as I also see a couple of other entries submitted by you on this issue.  Currently, the shared guides are global storage, and under the current design, global items are unstored (like global variables), and only exist in the current session for the current client.

           

          I have attached your comments to the original report so there can be additional discussion.  If I receive any new information, I will let you know.

           

          TSGal

          FileMaker, Inc.

          1 of 2 people found this helpful
          • 2. Re: Guides on hosted files are session only and lost when closing file
            dburnham

            As this issue is over a year old, at least in this thread, and we have FileMaker 16 on the horizon, I'm writing to urge that this issue not be overlooked again, otherwise, we will have to wait for FileMaker 17 and then run the risk that it will not be treated as a bug because it has been present for so many versions.

             

            If best practices tells us to do development work on a hosted file, then the layout guides should not be globally stored.  I suppose that different users may want to each have their own sets of guides, but if that can't be managed the same way as Saved Finds, then at least the layout guides should not disappear and all users who work in layout mode can argue with one another about where they are positioned.  Anybody has the option to use the View option to not look at them, but they should not vanish when the file is closed.

            • 3. Re: Guides on hosted files are session only and lost when closing file
              TSGal

              dburnham:

               

              I have attached your comments to the original report and asked for a review.  If more information becomes available, I will let you know.

               

              TSGal

              FileMaker, Inc.

              • 4. Re: Guides on hosted files are session only and lost when closing file
                dburnham

                Thanks for anything you can do to have this become available sooner rather than later.