AnsweredAssumed Answered

FM 12 Server admin console stopped hosting without intervention

Question asked by laura.bowyer on Dec 17, 2015

Greetings:

 

I have checked the archives, but can't find an exact match to our issue.

 

Last night after the server 12.0.5.551 backup (Windows Server 2008 R2,  VM, 64-bit, 12 GB ram), the files became un-hosted and the server admin console showed as stopped. The FMServer service was still running however. The console was not unresponsive, it was just "stopped". I checked the logs and saw the backup  was reported as completed, then nothing until I restarted the admin console.

 

The server logs shows an application error:

 

servererror.png

I see that the fmserver.exe version is 12.0.2.226 but the server version is 12.0.5.551. Should they be different? Any idea what caused this error? We have plenty of room on the C drive for temp files (19GB free).

 

Thanks!

Laura

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