AnsweredAssumed Answered

FM 12 Server admin console stopped hosting without intervention

Question asked by laura.bowyer on Dec 17, 2015



I have checked the archives, but can't find an exact match to our issue.


Last night after the server backup (Windows Server 2008 R2,  VM, 64-bit, 12 GB ram), the files became un-hosted and the server admin console showed as stopped. The FMServer service was still running however. The console was not unresponsive, it was just "stopped". I checked the logs and saw the backup  was reported as completed, then nothing until I restarted the admin console.


The server logs shows an application error:



I see that the fmserver.exe version is but the server version is Should they be different? Any idea what caused this error? We have plenty of room on the C drive for temp files (19GB free).