0 Replies Latest reply on Dec 22, 2015 10:09 AM by ralvy

    How to keep FM14 server from utf-8 coding SMTP From field

    ralvy

      I've seen this discussed elsewhere, in much older threads, so would like to bring it up again. Is there a way to script a Send Email step that uses SMTP Server so that the From field isn't sent utf-8 encoded when this is done on Server? I have no access to the server software, as I'm using a cloud server account. I must manipulate this all via scripting.

       

      The only way I have found to sort of work around this is to leave the From field blank and include the sender's name in the email address field, like this:

       

      "John Doe <john@email.com>"

       

      That will not fix the From field UTF-8 problem, as seen in a Raw Message viewer, but most email clients will use "John Doe" in the From field in their nonRaw Message viewer. However, I hear some email servers will reject an incoming message that has a UTF-8 coded From field.