3 Replies Latest reply on Jan 8, 2016 1:36 PM by Mike_Mitchell

    Looking for the right upgrade to FM 9 database

    CCCgainesville

      We have a fairly recent full turnover at our non-profit. We've inherited FM Pro Advanced 9 as our database on an old computer. We updated to new computers a year ago, but the database is only accessible from the old computer directly or remotely online while the old computer is on & running the FM database (even then, the urls to the database only work sometimes: we had to go through 3 or 4 urls to find one that got us to the log-in page a couple of separate instances).

      So far, we've thought that the easiest/smoothest transition to an updated database is to update to FM Pro 12 or 13.

       

      1. What FM product (pre-14) is available dependably online (cloud?) for us to get past the almost exclusively local availability of our database?

       

      2. We have been ok w/ FM 9 suiting our database needs, except some glitches:

      Changing any part of a name in the financial section deletes that donor's file, including their history.

      Problem with copy/paste.

      Creating a new file/job/sheet must be done in very specific order of fields; Similar issue with searching the database.

       

      Is there a version or product that fixed these glitches/new user 'trip-ups'?

        • 1. Re: Looking for the right upgrade to FM 9 database
          Extensitech

          First, it sounds like you're doing "peer to peer" sharing, which is a way to share a file from one client machine to others. As you've discovered, this can be finicky and isn't meant as a really reliable, long-term method. You're also limited in the number of "guests" who can access your database this way, but so long as you have a small group this may not be the main issue.

           

          Second, from your "glitches" it sounds like some pretty basic mistakes may have been made in setting up your database, like using editable text (the "name") as a key.

           

          From your name, it sounds like you're in Florida, as are we. We offer a free initial consultation (usually about an hour) for prospective new clients. If you'd like, check out our website (www.extensitech.com) and shoot us a call or email. Your challenges may be simple enough that we can get you going with just that call, but we can also advise you about how to move forward.

           

          It sounds like you're okay with the older software and have a pretty small solution that you don't want to put much into right now, and that's fine if that's all you want. We won't try to pressure you into doing more than you need, but we will let you know what your options are.

           

          A quick online meeting might help you solve the issues you're describing more efficiently that posting back and forth, though.

           

          Chris Cain

          Extensitech

          • 2. Re: Looking for the right upgrade to FM 9 database
            coherentkris

            Multi user hosting can, and should be solved with FileMaker server version 9 thru 11. You don't need 12 13 or 14 however FileMaker Inc no longer officially supports any version less than 11. The functionality issues can be fixed by any skilled developer.

            • 3. Re: Looking for the right upgrade to FM 9 database
              Mike_Mitchell

              coherentkris wrote:

               

              Multi user hosting can, and should be solved with FileMaker server version 9 thru 11. You don't need 12 13 or 14 however FileMaker Inc no longer officially supports any version less than 11.

               

              Support for 11 ended September 25.