Thank you for your post.
I do not have access to a Synaptics Touchpad. Still, using FileMaker Pro 14.0.4 under Windows 10, when I select a locked Button bar in either the Top Navigation or Bottom Navigation parts, pressing Ctrl-Shift-Alt-L unlocks the Button bar. Therefore, for clarification, can you verify that this issue does not occur when you disable/uninstall the Synaptics Touchpad?
After further testing per your request it appears the issue is not limited
to Filemaker but the key combo ShiftCtrlAlt+L which FileMaker uses seems
to cause the alert dialog and crash report. This occurs when FileMaker is
closed and after a reboot without opening FileMaker.
I disabled Synaptic in the Mouse control panel in Windows 10 and this crash
report continues to popup when I use this key combo.
Don't know if this is FileMaker related or if it is just a coincidence that
FIleMaker uses this combo which causes the error report. I am inclined to
believe it is a coincidence rather than FileMaker related.
Problem with Synaptec resolved, sadly.
Researching the problem it seems that Synaptec uses ShiftAltL to open the
log dialog I described. It isn't smart enough, it seems, to notice I used
CTRLSHIFALT+L and that combo will also open the dialog. Irritating...
There's a solution posted on Microsoft but that requires messing with the
registry so I guess I will use the menu item for those rare times I need
it... Then again they may fix it since everyone hates it.
Thanks for trying...
On Sat, Jan 16, 2016 at 9:48 AM, Jack Rodgers <email@example.com>