4 Replies Latest reply on Jan 19, 2016 1:25 PM by Benjamin Fehr

    FMP13/Win10 - color=none is black in Printout

    Benjamin Fehr

      Product and version:  FMP13.0.5

      OS and version: Windows 10

      Hardware: PC

      Description: for 2-out-of-many Windows 10 users, color = none for a text appears black in printout

      How to replicate: Use 2 different fields for different conditions and set ConditionalGraficAttribute IF (x= y) for one, and for the other field IF (x≠y). Both with attributes => text color = none  when IF condition is given.

      Workaround: text/object color = none is a new function introduced with FMP 12 that never functioned. With FMP 13, a new function HideObject-IF was introduced.

      I don't expect any fix with this since 'HideObject-IF' works flawless. We certainly don't wanna get reminded of that 'great effort' by SQA who let' pass a new function that never functioned (color still appears white instead of none even with current FMP 14).

      Though please have this included  in your internal FMI Knowledge base which hopefully get's published to us one fine day:

      Bug Report inventory AND Bug fix protocol by FMI

        • 1. Re: FMP13/Win10 - color=none is black in Printout
          TSGal

          efficientbizz:

           

          Thank you for your post.

           

          At this time, FileMaker Pro does not support transparent text.  A text object set to the color "none" should render the color white.  However, it appears in your case that the text appears with color black during Printing.  Does this also occur under Preview and/or printing to PDF?

           

          Does this only occur under FileMaker Pro 13.0.5?  That is, have you tested with FileMaker Pro 14?

           

          TSGal

          FileMaker, Inc.

          • 2. Re: FMP13/Win10 - color=none is black in Printout
            Benjamin Fehr

            Does this also occur under Preview

            Yes

             

            or printing to PDF?

            Couldn't test with this specific Win 10 machine since no PDF-Writer  was installed.

             

            Does this only occur under FileMaker Pro 13.0.5?  That is, have you tested with FileMaker Pro 14?

            I couldn't do tests yet. This issue appears with only 2 of all Windows 10 customers.

             

            Though one customer purchased a new PC, presumably installed same Printer Drivers and utilities and same issue appeared as seen with his old PC.

            • 3. Re: FMP13/Win10 - color=none is black in Printout
              TSGal

              efficientbizz:

               

              How many Windows 10 customers do you have?  If this "issue appears with only 2", what is the difference between the machines?  That is, do all machines have the same memory configuration?  Any other applications running?  Any plug-ins installed?  More information about your computing environment would be helpful.

               

              TSGal

              FileMaker, Inc.

              • 4. Re: FMP13/Win10 - color=none is black in Printout
                Benjamin Fehr

                TSGal:

                as mentioned, it's a poor minority which shows this issue.

                This is standard MedicalBizz-Configuration with TROI File, BE, PrinterSwitcher PlugIns.

                It's not related to PlugIns anyway. This is a rendering issue with that "new-function-won't-function".

                This customer was using a old  no name PC probably with minimum RAM when this issue occurred, now purchased a new "affordable" PC where he seem to have migrated all the crap from the old one to have the FM issue occur again.

                 

                I'ld recommend to just add this information to TS internal knowledge base and not trying to cure a stillborn child (color: none => white, sometimes black).

                 

                I'll have my customers updated to FMP 14 soon and also will have all conditionalFormatting for color=none function replaced with HideObject-IF function which works flawless.