1 Reply Latest reply on Jan 21, 2016 5:49 AM by mark_baum

    Can't post

    MiniSchmitz

      Hello, we can't post with MonkeybreadSoftware account.

      I can enter subject. Content field shows "<p></p>" and I can type there.

      Now I click submit, but nothing happens.

      The form reloads and shows me again my subject and content is gone.

       

      I recently joined a private group and since than things failed. :-(

       

      Greetings

      Christian

        • 1. Re: Can't post
          mark_baum

          Hi Christian,

           

          This looks like a bug I've seen with Jive previously when creating content. I don't think it has to do with any groups you've joined. Instead, I think it has to do with using the HTML functionality for posting. It's not something I've been able to resolve with Jive Support so far.

           

          Try restarting your browser, trying using a different browser (Safari, Chrome, Firefox...), and see if any of that helps.

           

          I've found that the problem spontaneously fixes itself over time so that eventually you can go back to using your normal browser.

           

          We are working on an upgrade to Jive 8 and I'm hoping that this bug is one of the things that will be addressed.

           

          Hope this helps --

           

          Mark