4 Replies Latest reply on Jan 22, 2016 5:34 AM by mikebeargie

    FileMaker WebDirect Visual Glitch

    MJMWeb

      I'm having an issue in FileMaker WebDirect where the first row in a list view (subsummary section) appears too high and leaves a blank beneath it. It also leaves a blank spot near the bottom as well.


      WebDirectVisualGlitch.png


      It doesn't happen on every view, but it does happen consistently. For example, if I select the records for "John Doe" the glitch will always happen, while it will never happen when I select the records for "Jane Doe". The glitch isn't happening in FileMaker Pro and I haven't tested it yet in FileMaker Go. There doesn't seem to be anything about the records themselves that would cause this either. Any ideas?

        • 1. Re: FileMaker WebDirect Visual Glitch
          mikebeargie

          I avoid themes that use images as their background. Also, check and make sure that there are no visible or hidden objects that overlap your layout part boundaries. It looks like your white subsummary titles might be overlapping. In Layout mode, do a ctrl + A to select all and see if anything looks like it's overlapping a boundary line.

          • 2. Re: FileMaker WebDirect Visual Glitch
            mikebeargie

            Also, what OS and browser are you using? Have you tried it in another browser? Does it also happen consistently there?

            • 3. Re: FileMaker WebDirect Visual Glitch
              MJMWeb

              I deleted the labels (which aren't in the subsummary section but are in the Leading Grand Summary section above the subsummary section. No change in the visual glitch.

               

              I'm using Windows and Chrome. Also tested IE and that has the same issue.

               

              I changed the theme to Enlightened and that did not have any effect either.

              • 4. Re: FileMaker WebDirect Visual Glitch
                mikebeargie

                It's still rather odd that it only affects some records and not others, and it can be duplicated. Is there anything notably different about that record? EG special characters in the text? multiple rows worth of text?

                 

                FYI, UI stuff doesn't really matter if it works in pro/go, webdirect uses a completely different method to draw what you see in the browser.

                 

                Without having access to your solution and the limited screenshot, I wouldn't be able to really speculate further as to what is happening. You may want to make sure that you have updated to the latest version of filemaker server. If you have time you might want to try recreating the layout as well. If you want to share access with me privately, I can take a look to see if I can spot anything else obvious, just send me a message.