AnsweredAssumed Answered

Ghost Users

Question asked by on Jan 26, 2016
Latest reply on Jan 27, 2016 by ibrahim_bittar

We are having a lot of ghost users and we're trying to find a resolution.

We are an all MAC shop, MAC server and computers.

We were on Filemaker Server 13 and ever since we changed to 13.09, the ghost users started to appear. The only way to correct the issue was to completely shut down and restart the server. The clients WOULD NOT disconnect on the server console even though they forced quit on their individual computers. We restarted the admin console as well but they still did not disconnect.

We just received a brand new server with a different OS and updated it to Filemaker 14.0.4 but we are still having the same issue. It is causing us to shut down and restore from a backup at least once a week.

My own connection shows up multiple times even though I have forced Filemaker to quit on my laptop.

Has anyone else seen this and have any recommendations to resolve this??

Thank you in advance!