Hello Mark Baum and Mark Grantham et al (can’t get the @mark_baum to work ),
I have had a request to the community for a while regarding ways to improve the quality of posts - particularly in the product ideas area.
Seeing that beverly Voth has just brought this exact topic up in a very detailed post over in the Product Ideas area AND that there is a session in Paris tomorrow on the topic of (the future of) the community, I thought it best to shift the dialogue here to the correct place for it.
In the Product Ideas area I note the following points
- There are in the meantime 600+ ideas
- It is increasingly difficult however to navigate + discover new ideas
- Could we do with new discovery channels, like a regular “FMI’s pick of the best product ideas” E-Mail to help highlight trending content?
- Is it possible to have a filter to show ideas with no comments or no votes?
- Or a filter to show posts I have not voted on.
- Quality of entries is very mixed
- See beverly's post
- Many entries have very unclear titles (“Script workspace Improvements”, etc. )
- Is more guidance needed?
- Apart from the suggested headings, there is little guidance from FMI to users on how to best communicate ideas
- I guess we are all still learning what is possible + best.
- There seems to me to be a need for different kinds of entries in the Product Ideas area:
Very generic posts, where ideas and possibilities can be diversely and wildly discussed, and aim to stimulate openness and creativity - an example here is maybe the
- Very specific entries which identify a need or a specific idea
- Summary entries that help organise lots of related ideas (For development areas that interest myself I have created “summary” umbrella posts, to help to reduce the chaos caused by the quantity)
- What can be done to improve quality?
- There seems to be (virtually) no moderation of the Product Ideas area.
- Duplicated ideas seem to get marked by participants as duplicated … but officially remain “active"
- DO FMI plan to moderate entries?
- It is currently not possible for the community to moderate itself
- Is any kind of self-moderation planned? (I guess similar to the prior activities of philmodjunk
- User X cannot edit User Ys post.
- I consider the stack exchange offerings to be a fantastic example of how a ‘forum’ can be organised in a way which creates valuable resources. There power-users who have earned enough status are able to edit, correct and clarify poorly phrased/incorrect questions. (For example: On the topic of XSLT on the StackOverflow site user Dimitre Novatchev is such an amazing guru-user)
- Is this kind of interaction possible/desirable on the FM-Community?
- I also have the feeling that the engagement from the community has dropped somewhat...
- Are there any explanations for that?
- Could this be increased with greater input from FMI?
These are just some observations thrown together, … and I am sadly not present in Paris tomorrow, … but I would be keen to discuss these ideas, and discover good ways forward.
Regards from Germany
Günther Business Solutions GmbH
P.S. How is the search for a community manager going?