0 Replies Latest reply on Feb 10, 2016 12:28 PM by kpeart

    Container signature problem

    kpeart

      Hi everyone,

       

      We have a DB on FM server 12 and we use FM Go with iPads for signatures and photos purposes, so when we sync all the photos transferred perfectly but the signatures only appeared a PNG icon with this text: Signature-timestamp-.png.

      In the input method, i have automatic for both containers, in format i have: reduced format to fit and optimize for images (jpeg, png, bmp)

       

      Does anyone know if this is a layout or FM version issues? because we use FM Go 13 in the iPads and the version on the server is 12.

       

      Thank you for help in advance

       

      Karla