You need to post more detail.
Maybe screenshots of your FMP script and any SMTP or other dialog setup and a clearer description of what is happening vs. what you want to happen.
OK, good start, but please post your script too. (remove any sensitive info first, of course.)
I don't use Outlook ("LookOut!") so I can't help you with that part, but there are tons of windows users here who can.
Are you using SMTP or "email client" in FM to send email, etc.?
He seems using Outlook but not FileMaker.
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You need FileMaker Send Mail Script issue or only Outlook Mail issue?
If you require FileMaker Send Mail Script resolve means, need to provide the details as per morkus comment
Or only Outlook issue(not based by FileMaker) means this forum will not help you, why because this is only for FileMaker help-desk community!