AnsweredAssumed Answered

error viewing fmpro created password protected PDFs

Question asked by critter on Feb 21, 2016
Latest reply on Feb 22, 2016 by sreese

I have a script which saves a record as a password protected PDF (on Mac) and emails it to recipients. Recipients complain they get an error once they enter the password and open the pdf in either Adobe Reader or Acrobat Pro (regardless if Mac or PC). The error says "An error exists on this page. Acrobat may not display this page correctly. Please contact the person who created the PDF document to correct the problem."


When I send the same filemaker generated pdf without password protection there is no error.

Anyone else experiencing this problem? I see the error whether I'm using old or recent OS to view the PDF.