11 Replies Latest reply on Feb 23, 2016 6:02 PM by Handri

    Filemaker Server Setting Question

    Handri

      Hello Everyone.

       

      I have a question here , as I want to use the my solution through the Internet, I bought Mac Mini and installed with Filemaker Server.

       

      Here is my environment.

      Enviroment.png

       

       

      I have followed the step as I read on some article

      How to Setup FileMaker Server for Remote Access | HomeBase Software

       

      And it doesnt work.

      As I can see the possibility is I have 2 modem (as in the graph)

       

      I have my :

      1. WAN

      2. Local IP for the server

      3. also I do the port forwarding  on the Modem B (ASUS RT-AC56S), which I think I have the setting right

      Port Forwarding.PNG

       

      and I did trying to open remotely from my Macbook via internet by entering my WAN IP Address (Internet IP Address), I couldn't find have any connection.

       

      Where is my mistake ?

       

      Please advice.

        • 1. Re: Filemaker Server Setting Question
          wimdecorte

          all traffic hits modem A first, how is it forwarding traffic to modem B?

           

          Does the FMS box have a static IP address?

          • 2. Re: Filemaker Server Setting Question
            Handri

            Hi wimdecorte,

             

            Thank you for your reply.

            Modem A is  a modem that provided by the Internet Service Provider(Japan). Which this modem has

            Modem A.PNG]

            Which  I can only add the TCP or UDP  at one time. And I can not add the TCP forwarding to the modem B(Router).

             

             

            So I assume

             

            Modem A (Forwaring to the IP of the Router B)----> Modem B (Route)  (192.168.1.1) ----> Local IP for the Mac Mini (192.168.1.168)

             

            I think I forward to the wrong IP on the Modem A which the value is the IP of the Mac Mini from the Router B

             

            FMS Box which installed in Mac Mini has a

            IPv4 Using DHCP with manual address

            IPv4 Address : 192.168.1.168

            Subnet Mask : 255.255.255.0

            Router : 192.168.1.1

             

            I will try to forward from the Modem A to the Modem B(Router)

             

            I will let you know the result

            • 3. Re: Filemaker Server Setting Question
              Handri

              Well I tried but its still not working

              Modem A Setting 2.PNG

              This is the explanation

              LAN host 192.168.1.1

              Protocol TCP

              Port Number 5003-5003

              Priority 1

               

              LAN host 192.168.1.1

              Protocol UDP

              Port Number 5003-5003

              Priority 2

               

               

              Still not working

              • 4. Re: Filemaker Server Setting Question
                wimdecorte

                Sorry, that's not very clear.  Is that Modem A?  And are you forwarding specific traffic from A to a LAN address?  That won't work.

                 

                Why the two modems?

                In a 2-mode setup, modem A needs to forward all traffic to modem B, only modem B gets to be the traffic cop that forwards specific traffic (ports) to the internal LAN addresses.

                • 5. Re: Filemaker Server Setting Question
                  Handri

                  Yes, that is Modem A setting.

                  Modem A is the modem has the access to the internet.

                  Modem B is the router to extend the network and internet. I called it Modem and I think thats make people misunderstand.

                   

                  So, the next things is I will try to connect my Mac Mini to Modem A

                   

                  Now the Mac Mini has a wired connection with the Modem a

                   

                  Setting :

                  IPv4 Using DHCP with manual address

                  IP Address : 192.168.1.9

                  Subnet Mask 255.255.255.255

                   

                  I checked my Public IP and my public IP is  become IPv6

                  • 6. Re: Filemaker Server Setting Question
                    wimdecorte

                    Handri wrote:

                     

                    Now the Mac Mini has a wired connection with the Modem a

                     

                    Setting :

                    IPv4 Using DHCP with manual address

                    IP Address : 192.168.1.9

                    Subnet Mask 255.255.255.255

                     

                     

                    That does not look like a valid subnet mask.  The default subnet mask for your type of class C IP address (192.168.1.x) is 255.255.255.0 which allows for 254 clients on the subnet (192.168.1.1 through 192.168.1.254)

                    • 7. Re: Filemaker Server Setting Question
                      CarlSchwarz

                      Double modem set-ups are a pain, I suggest getting some IT help to come and look at it.

                      "double router" is the more common terminology.

                      • 8. Re: Filemaker Server Setting Question
                        Handri

                        wimdecorte ,

                         

                        Thanks.

                         

                        I re-post it with the more detail here

                        Filemaker Server Setting (2 Modem)

                         

                        And hoping people understand it better than this post.

                         

                         

                        Please advice.

                        • 9. Re: Filemaker Server Setting Question
                          Handri

                          Hi Carl,

                           

                          Yeah, might be a good Idea. But I need to set this kind of environment on other site, since the server will be temporary in my place. So I need to fully understand the steps.

                           

                          By the way , what do you think if I put the Mac Mini which installed with FMS to the First Modem ?

                          I tried it and I cant access  locally from the network from the Second Modem.

                           

                           

                          Regards,

                           

                           

                          Handri

                          • 10. Re: Filemaker Server Setting Question
                            CarlSchwarz

                            If it's in your home network then then I suggest temporarily turning off your second router and getting the Mac Mini working on router A.  That way you know you can get that part working fine, then later you can turn on the second router and try to configure Router A and Router B together so the port forwarding works.  You will have to undo the settings you changed on Router A but at least you will know that there isn't some other firewall etc. preventing it from working.

                             

                            With a 1 router set-up just configure port forwarding on Router A direct to the servers IP address.  Also remember to look at that subnet mask like Wim said, the last 255 should be a zero in a single router setup.

                            • 11. Re: Filemaker Server Setting Question
                              Handri

                              Carl,

                               

                              I have post the new detail here

                              Filemaker Server Setting (2 Modem)

                              Please guide me.

                               

                              I am connecting the Mac Mini to the Router A, and I set the Mac Mini IP manually. But still have no luck here.