AnsweredAssumed Answered

Password Problem w/ Reinstallation of FM10

Question asked by Bizmaven on Feb 25, 2016
Latest reply on Feb 25, 2016 by Bizmaven

I had to format a new hard drive. Before doing this, I was able to do a full backup of the old drive. I successfully reinstalled FM10 from a disc.

Very few of my files are password protected. One that I use often was. When I try to open it, I get the message:

The account and password you entered cannot be used to access the file.

Is there something in the AppData/Local or Roaming or in the Program Files/Filemaker folders that I can move over to the new installation that will fix this?