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FMP crash EXC_BAD_ACCESS (SIGSEGV)

Question asked by guyvt on Feb 28, 2016
Latest reply on Feb 28, 2016 by wimdecorte

Best,

 

I have the following issue with FileMaker: during execution of a script FMP crashes with following exception:

 

Process:               FileMaker Pro [3548]

Path:                  /Applications/FileMaker Pro 14 Advanced/FileMaker Pro Advanced.app/Contents/MacOS/FileMaker Pro

Identifier:            com.filemaker.client.advanced12

Version:               14.0.4 (14.0.4)

Code Type:             X86-64 (Native)

Parent Process:        ??? [1]

Responsible:           FileMaker Pro [3548]

User ID:               502

 

Date/Time:             2016-02-28 11:22:41.135 +0100

OS Version:            Mac OS X 10.11.3 (15D21)

Report Version:        11

Anonymous UUID:        A58A408A-9907-772B-4F90-57DA48D9AB53

 

Sleep/Wake UUID:       C53B9962-8EBE-4605-B042-5829383DFDC1

 

Time Awake Since Boot: 41000 seconds

Time Since Wake:       280 seconds

 

System Integrity Protection: enabled

 

Crashed Thread:        0 Dispatch queue: com.apple.main-thread

 

Exception Type:        EXC_BAD_ACCESS (SIGSEGV)

Exception Codes:       EXC_I386_GPFLT

Exception Note:        EXC_CORPSE_NOTIFY

 

My guess is that it has to do with the Print script step, but I am not sure.

The crash occures every time I execute the script, but all other operations in the application seem to wotk fine.

 

My environment:

  • FileMaker Server 14.0.4.412 running on a Mac mini running OS X 10.10.5. Im not running the OS X Server app.
  • FileMaker Pro Advanced running on a MacBook Pro running OS X 10.11.3.

 

When digging into the problem, I see the following other issues:

 

  1. 1. When I try to upload a file from FileMaker Pro to the Server, I get the error Connection Failed. So the FMP client does not seem to be able to connect to the server.
    Otherwise, opening files from that server and working with them in FMP works ok, except for the one script that causes the crash explained above.
  2. 2. I can open the FMS admin console on the server machine itself, but I cannot open the admin console on any other Mac on the network.  The browser gives a connection refused error.
  3. 3. In the FMS admin console (on the server machine) I see that the Web Publishing Engine doesnt stay running.  I can start it from the console, bit it seems to stop after awhile. (meaning: the toggle switch is greyed out)
  4. 4. I tried starting the FMS web server manually with
    sudo /Library/Filemaker\ Server/HTTPServer/bin/httpdctl
    but that resulted in the error
    SSLPassPhraseDialog: file '/usr/local/bin/fmsgetpasskey' does not exist

 

Rebooting client and server machines does not solve the issue.  Not does reinstalling FMS (I start from 14.0.1 and upgrade all the way to 14.0.4a).

 

What should I do? Reinstall OS X and FMS from scratch?

In various posts I saw that there is a 14.0.4 full installer of FMS? Where can we download that? Would that solve the problem?

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