1 2 3 4 Previous Next 49 Replies Latest reply on Sep 27, 2016 10:03 AM by TSGal

    How to fix these white boxes appearing when scrolling and selecting?


      I recently got a new Dell laptop that has a 4k screen and Windows 10 Pro. When I try to use FMP, white boxes block out large portions of the file. As I scroll or click on the file, the boxes will disappear and reappear on the screen. There was a picture but I had to remove it due to security reasons.


      As I said, when scrolling the boxes will basically move all over the window.


      Specs on my computer:

      Dell XPS 15

      i7-6700 @ 2.6 GHz

      16 GB RAM

      500 GB SSD

      960 GTX

      Purchased in feb

      I have tried various things.

      -Updated drivers for video cards

      -Updated to FMP 14.05

      -Tried running FMP in compatibility mode (Win 7 and 8) and also checking "Disable display scaling on high DPI settings" in compatibility tab of the shortcut

      I think it is a graphics issue - I have actually heard of several programs not being able to be displayed on a 4k screen correctly. I did try scaling down the resolution but it still did not work.

      Thanks for any help!

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