ChristiPalme_mn

fm 14 WebDirect Problems "Database Not Available"

Discussion created by ChristiPalme_mn on Mar 7, 2016
Latest reply on Mar 11, 2016 by ChristiPalme_mn

I have a client running fmServer 14 on a mac mini server running Mac OS X 10.8.5 with 3 database files set up for web direct access, but the files will not open via Web Direct.  There are no spaces or dots in the titles, all 3 files have the web direct extended privilege set on for all users, the WebDirect service is on and the Admin Console indicates the files are available for web direct.  The Web Direct home page loads and displays the file but when one clicks one, the error "Database Not Available" is displayed.   We've made sure ports, 80, 443, 5003, and 2399 are open on the firewall.  Any clues as to what else to look at or what to change?

 

best regard,

Christi Palme

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