6 Replies Latest reply on Mar 15, 2016 9:56 AM by wimdecorte

    FMS11 external authentication Domain Change

    TimAnderson

      The IT support at a client with FMS11 last week changed the Active Directory Domain and now it appears that the users are not being authenticated. Nothing else has changed and the server appears to be running correctly (developer account authenticates fine).

       

      The server has been rebooted to no effect.

       

      Unfortunately we are also unable to get the admin console up, either on the server or other pc, - pretty sure it is Java issues but despite adding the server to the permissions and following all the normal fixes nothing has worked. The server does respond to fmsadmin commands.

       

      Is it possible that the option for AD authentication was disabled with the domain change, and if so is there any way I can restore this without the admin console?

       

      Or any other reason why this is not working? Just to confirm that the server is on the AD domain I have had a user login to it with their users,e/password, so the server itself is talking to the AD server

       

      Thanks

       

      Tim