AnsweredAssumed Answered

Translator not found error when trying to insert jpg into container

Question asked by ScottKeck on Mar 18, 2016
Latest reply on Mar 18, 2016 by user19752

I have a portal that displays container fields. However, when I try to drag/drop a jpg into the container field within the portal, I get the "Translator not found" error. Also, if I click inside the portal, the container isn't highlighted and the "Insert" menu options are all grayed-out.  Not sure what's going on. I have tried changing the storage type; the container field is set to JPG, there is no restriction on the maximum size/storage. I've tried deleting/re-adding the portal. Nothing seems to be working. I'm pulling my hair out. Any ideas? Happy so supply screen shots, etc. Thanks!