I'm not exactly sure what you're saying. Surely the DB was not hosted in the cloud. Surely you had recent backups. I didn't read the second post. The person who deleted the DB is qualified as an administrator according to fm or the cloud service?
The second post is a link to the support pages that document the event. I could not edit the original post to include the link. Sorry for the confusion. [EDIT: just added the link to the first post.]
It's not about me. Gliffy is cloud/SaaS browser based app for charting (from what I can tell, I have never used them).
Several hours ago an admin deleted their production database. They are in the process of re-assembling the pieces. It appears that most of their backups were off-site or in the cloud and that is slowing them down a bit.
In all fairness they are responding really well, it's just the amount of time needed to do the restore is significant.
What impressed me was that they had the foresight to start multiple, independent recovery processes just in case one failed. I believe the first one did fail due to insufficient disk space, and they were able to fall-back on the others to keep going and not have to start all over again.