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Import records from folder - cannot see full hierarchy

Question asked by MikePole on Mar 28, 2016
Latest reply on Apr 2, 2016 by MikePole

I'm a basic but long-time user of Filemaker (now FM Pro-10). After years without a hitch, now when I go to Import Records from a Folder, I can only see my user folder under the desktop. I can no-longer get anywhere else. Import Files is no-problem, I can explore everywhere. Surely something simple, but can anyone set me straight please?