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Giving customer admin details

Question asked by jurgmay on Mar 31, 2016
Latest reply on Apr 14, 2016 by jurgmay

Hello,

 

I'm just wondering what you guys think about giving your customer admin access to your solutions. Is this common?

 

I've been asked to provide an admin username and password as I am the only developer and therefore the only person with full access. The rationale is that should I be incapacitated for any length of time it would have an immediate impact and therefore the customer would like to be able to appoint another developer to the project. Makes sense if I'm honest.

 

So the question is - what do you professionals do? Is it common practice to share the admin passwords?

 

Thanks as always.

 

Juerg

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