what happens after the 'OK'-click? Does FileMaker open the database or quit?
- Are there any scripts running on first windiw open?
- Any restrictions on the network/firewall?
- the files are working on the hostacomputer?
Thanks, Markus, for your questions...
No there are no scripts running on First Window Open on any of the databases.
No restrictions... Firewall is on and setup the same on all PCs and managed by Group Policy.
We can work on the Host just fine and on a Remote PC of the main user of FMP.
We recently moved the databases off of the Admin's PC and over to a dedicated PC that only has FMP running on it and no one will normally works on it unless workload dictates it.
are the access privileges set equally also for files
Foreign Office list
If one of the client computers is with FMP Advanced, start Script Debugger first before open remote in order to analyze the start script to find steps that might lead to a dead end.
Check also Menu
• Log in using: …
• Switch to Layout: …
well, better play it save:
What is the "Main-Layout" where the user should be led to when starting up?
Don't leave the option for
[X] Switch to layout: [MyStartLayout]
Just assign the layout you want to appear after start to this option.
This is a general recommendation I would see for every FM-Solutions.
How many people are using these databases? Does the new computer have the same amount of RAM as you used previously.
You mentioned the remote user "the main FileMaker user " and this work. what is different about this set up?
What version were you using before the move?
it's strange anyway.
This looks like a Error Message with a missing language library.
- what happens after you click [OK] in the dialog window?
- If you open any local file or create a new FM-file with this computer, does FMPro behave as expected?
Though this tests should proof if FMPro is installed correctly.
Could it be that you've installed one of the FMP with same License key?
If identical FM-Keys meet in a FM_Network, the second client will get a error message indicating a "License conflict" and shutting down.
- open FMP on all computers without open any files
- goto Menu
About FileMaker Pro …
- click on [Info] to see the license keys.
- now compare if some have identical keys
Thanks, Patricia, for your reply.
Both computers are the same. We were using FMP 14. Originally, we had one PC that ran the process and it was installed locally but just switched over to having a dedicated PC that does Hosting FMP only. Now, the one that the databases originally were on is the now opening the databases as OPEN REMOTE and works just fine. This other PC is a new install of FMP and has never run FMP before we installed it and now trying to get it to OPEN REMOTE access to the databases.
When we click the OK button, the message box goes away.
There is not local database on that PC but when we open the one that came with FMP (FMP - Getting Started.FMP12) it opens it just fine.
We have 3 licenses that are in use. One HOST PC and 2 REMOTE PCs. I checked and all 3 have different license keys.
I'm running out of ideas. Let's try this 'Genie in a Bottle' Trick:
PS: maybe a start script 'OnFirstWindowOpen' with script steps
- go to Layout [MyStartLayout]
- Adjust Window [Resize to Fit]
could be another attempt
Thanks, Benjamin... yes, this is frustrating.
I created a script to resize the window per your request and set it to run at startup of a database. When opened that database, I got the blank message box again.