AnsweredAssumed Answered

WebDirect scroll jumps to top on record load

Question asked by justinc on May 3, 2016
Latest reply on Aug 19, 2018 by nexgen

I am having an issue with how WebDirect renders.  We have a layout that has one sub-summary part which is rather large (say 4-5 rows), followed by Body records of which there may be 1-10ish records.


The issue is that if my web browser is not scrolled to the top, anytime I click on a record it will reset the scroll position to the top.  This includes clicking in null-space on a record row.  This only happens in WD.  There aren't any triggers firing on record load. 


The file is being served by FMS 13.09.  I'm on OS X 10.9.5, Safari 9.1.  I have also tried this in Chrome 50 and get the same problem.


But, oddly, other co workers in the same file don't have this issue.  They also are using Safari 9.1, but on later versions of OS X (10.11).  Is it an OS issue?  Our clients are sometimes stuck on older versions of the OS though, so it would be nice to know what is going on and if there's a fix.