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Unable to Capture Web Direct Username

Question asked by BrianKeller on May 3, 2016
Latest reply on May 3, 2016 by user19752

When logging into Web Direct the username gets set to [WebDirect-E7004] regardless of which user is logging in.  I am setting up a direct to a specific layout for one user but am unable to because of this issue.  Any help would be greatly appreciated.

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