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Duplicate users on server and fmsadmin user/pass

Question asked by AdamSnyder_1 on May 5, 2016
Latest reply on May 5, 2016 by Mike_Mitchell

This morning our FileMaker Server 14 had over 40 connections.  Each user was duplicated 5-7 times in the activity list!  Every time someone would access the server it would create another connection but not release the other connections for that user.

 

I tried to disconnect all users and close the databases, but each time I would disconnect the users they would just pop back into the list.  Attempts to close all databases via the admin console didn't work either.  they all just said "closing" and never closed.

 

Tried using "fmsadmin close -f" but it then prompted me to enter the user and password, which it didn't accept.   Why doesn't fmsadmin accept my admin password for the computer?  Is there a way to reset the password?  It must be a different one than the admin console login or the computer admin login?

 

I just had to force the computer to restart, which I know is bad for the databases, but we had no choice.  This is the 2nd time this has happened this week.

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