5 Replies Latest reply on May 6, 2016 4:06 AM by rgordon

    remote fm go user.


      I have this one FM GO iPad user who seems to be a constant problem, so now i need to see the actual FM file from his device (its an offline app).

      He is in a different country and I wondered what options I have to get a copy of his local file.


      1 - I know I can ask him to use iTunes and transfer the files but this will be a nightmare to get him to accomplish this.

      2 - (preferred)

      I was trying to write a script into his app that will save a copy of the file to temp storage, email and attach it.

      This doesn't seem to work.

      (see script.pdf).


      3 - Remote support / control of iPad (doesn't seem possible)


      so that leaves me with only option 1 but I thought Id ask in any case.