remote fm go user.

Discussion created by malachydevlin on May 5, 2016
Latest reply on May 6, 2016 by rgordon

I have this one FM GO iPad user who seems to be a constant problem, so now i need to see the actual FM file from his device (its an offline app).

He is in a different country and I wondered what options I have to get a copy of his local file.


1 - I know I can ask him to use iTunes and transfer the files but this will be a nightmare to get him to accomplish this.

2 - (preferred)

I was trying to write a script into his app that will save a copy of the file to temp storage, email and attach it.

This doesn't seem to work.

(see script.pdf).


3 - Remote support / control of iPad (doesn't seem possible)


so that leaves me with only option 1 but I thought Id ask in any case.