Just sharing a great trick I found to make good printouts and documents in Webdirect!!
First create a "rich text format" (.rtf) document in any text editor with the basic template of what you want. E.g. use TextEdit or Word.
For example I created a letter with a logo and some formatted text at the top. I then put in the word "mybody" at the part of the letter I wanted to substitute with my own text.
Then go to the rtf file (open it in Notepad++ or similar editor) and copy/paste what is there into a FileMaker field.
Then use a substitute script to substitute all carraige returns on the letter body text you want to paste in for "/line "
Then stubstitute the word "mybody" in your imported rtf text for the letter body text.
In webdirect you can then Export that as an .rtf file and you have a perfectly formatted file!!
If you want multiple different styles in your letter then you will need mybody1, mybody2, mybody3 parts to substitute for each new style.