4 Replies Latest reply on May 13, 2016 12:07 PM by TSGal

    Script Editor Printing Extra blank pages

    sreese

      Version: FileMaker Pro 15 Advanced 32 Bit

      OS: Windows 7 64 bit (enterprise and professional)

       

      Issue: When I print a script to review it it prints several extra blank pages on the end. It does this regardless of which printer I use (Dell, HP, Toshiba, OneNote, PDF)

       

      Reproduction: Open an existing file edit a script and print.

       

      Thanks!

        • 1. Re: Script Editor Printing Extra blank pages
          sreese

          This only happens when printing multiple page scripts.

          • 2. Re: Script Editor Printing Extra blank pages
            TSGal

            sreese:

             

            Thank you for your posts.

             

            Using FileMaker Pro 15 (32-bit) under Windows 7, FIleMaker Pro 15 (64-bit) under Windows 10 and Mac OS X 10.11.4, I am unable to replicate the issue.  My three page script prints as three pages to a HP M3035 printer.

             

            Does this occur with all files or just a specific file?

             

            Did your press extra carriage returns at the end of your script?

             

            If you have access to another machine with FileMaker Pro 15, see if the issue occurs when printing from the other machine.

             

            Keep me updated with any progress.

             

            TSGal

            FileMaker, Inc.

            • 3. Re: Script Editor Printing Extra blank pages
              sreese

              Greetings,

               

              It does it on both of my computers printing the same script.

               

              There are no extra lines hiding on the bottom of the screen.

               

              It doesn’t print any information on the extra pages. They are 100% blank. It also seems to only be happening on a set of files that run locally and not off of the server. It could just be something funky with the files as the original files were FP5 and have had several migrations performed upon them.

               

              I’ll look around and see if I can find a fix for the issue on my end. I just thought it weird to be doing on both of my machines. I’ll try it on a third machine when I get a chance and see if the issues persists.

               

              As far as addons that are running – troi and 360works web assistant.

              • 4. Re: Script Editor Printing Extra blank pages
                TSGal

                sreese:

                 

                If it happens on a second machine, no need to try it on a third machine.

                 

                If you want, feel free to send in a clone of the file and I'll try it here.  I have sent you a private message with instructions where to send the file.

                 

                TSGal

                FileMaker, Inc.