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How can I customize form letters?

Question asked by betheljasap on May 16, 2016
Latest reply on May 16, 2016 by mikebeargie

Is it possible to make a form letter that will add or omit the statements I choose for an individual? I need to tell how people have been noncompliant, but not all would need the same statements included. I would only be preparing one at a time.

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