FileMaker 15 creating Damaged PDFs

Discussion created by precursorca on May 22, 2016
Latest reply on Nov 22, 2016 by

Product and version FileMaker Advanced

OS and version  OS X 10.11.5

Browser and version (for WebDirect only)

Hardware MB Pro 13

Description Scripts that worked in FM 12, 13, and 14 using Save as PDF and Send Mail are sending out corrupted PDF files that cannot be opened.

In previous versions of FileMaker the PDF version was 1.4 but I see from the FM 15 Read Me that FM 15 has removed support for Acrobat 5 and 6 (PDF version 1.4). FM 15 is making version 1.6 PDFs but Adobe Reader DC, Acrobat Pro, and Apple Preview cannot read them. Clients who receive the PDF on Windows also cannot open these corrupted/damaged documents.


Steve Noble has also reported this problem in the forums:  Corrupt PDF


How to replicate

Script step "Save record as PDF"

Script step Send Mail (with Attachment)


Workaround (if any) None.