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Exporting & Importing records to a desktop folder

Question asked by tays01s on Jun 8, 2016
Latest reply on Jun 9, 2016 by PeterWindle

This is a problem I've never completely fixed. I want to export records from an RT solution to a folder ('Export') on the Desktop and also import records into the same RT solution from a Desktop folder (Import). Hardware would be Mac and PC.


Exporting to "Get( DesktopPath ) & "Export/" works fine. But when I try to import from Get( DesktopPath ) & "Import/" I'm told by the Custom dialogue I have set up to warn of 'no files' that indeed there aren't any, when there are.


What is the most efficient method to correct the above on both Mac/PC and create the desktop folders on both platforms in the first place?