6 Replies Latest reply on May 9, 2017 8:09 AM by TSGal

    Portal records not always loading when scrolling in WebDirect

    User25291

      Product and version FileMaker Server 15 (WebDirect)

      OS and version Windows Server 2012

      Browser and version Chrome 51

      Hardware Multiple

      Description

       

      Sometimes when you scroll slowly through a portal on webdirect the portal will stop loading records. The portals knows how many records there should be because the portal will be able to be scrolled as far normal but with "empty" rows. WebDirect seems to able to be fooled by the browser and skip the loading process in certain situations.

      Scrolling faster or refreshing will trigger loading, indicated by the record loading counter at the top of the portal.

       

      How to replicate

       

      It's hard to replicate consistently. Both in the file and in the browser. You have to mouse scroll at certain speed, too fast (or too slow sometimes) will trigger the records loading. It seems to only happen at certain record amounts/portal sizes. I have a attached a screenshot from a test file where it occurs. The numbers are just {{RecordNumber}} and you can see 47-73 is missing.

       

      Workaround

       

      Scroll faster, or refresh the portal.