Andy Hibbs

Fractured FileMaker 15 Icon in Citrix XenApp

Discussion created by Andy Hibbs on Jun 28, 2016
Latest reply on Jun 14, 2017 by Andy Hibbs

I'm reposting here as we've had no comparative feedback in the general discussions post.


Today we made the decision to not enable FileMaker v15 on any of our Citrix servers (used by clients, not employees) as the v15 icon appears fractured and looks awful.


We've now published it (but not released) on 3 separate servers running XenApp 6.5 using the latest versions of Receiver on Macs and Windows, mostly launching through Chrome, Accessing the software on all 3 servers, the FileMaker 15 icon appears to have been 'rearranged' and then swapped around as per the attached 'XenApp Icons.jpg' screen shot.


Bypassing a browser, the icon is also fractured if adding an account directly within Citrix Receiver on both Macs and Windows as per the second screen shot 'Receiver Icon.jpg' attached. Interestingly, in Receiver for iPad the icon is broken, but appears OK in Receiver for iPhone.


We've not seen this on any previous versions and v15 on Microsoft RemoteApp looks OK. However, we don't feel we can expose software looking like this to our customer base.


We appreciate we can create custom icons, but would prefer FMI to comment first.