0 Replies Latest reply on Jun 28, 2016 9:00 AM by globe11123

    Print fault - Choosing wrong tray


      For some reason over the last two days when coming to print order acknowledgements off the wrong tray is being selected which is annoying as the printer won't print anything.


      I've gone into my scripts and tried to default the printer tray to tray 1 but as we have two printers this isn't working the best as I don't think the Print Setup method will store more than 1 printers settings?


      Does anyone know why the wrong tray is being selected?