AnsweredAssumed Answered

Container Fields Not Printing

Question asked by ryan_csbco on Jul 1, 2016
Latest reply on Jul 1, 2016 by ryan_csbco

Hi All,


I've been a software developer for 4 years and been using filemaker as our database management system for 2 years.  I've used this community many times, but never posted. 


Anyway, I've set up a certificate management system for our technicians to use.  The only problem I see is that I can't get containers to print.  I have two container fields on the "print" layout.  Both containers are "optimized for images" and "Hide when printing" is not selected.  One container is for a QR code that's used for quick lookup, and a second for the technician's signature.  The QR code I have inserted from a script using the step "Insert from URL".  The signature is an unstored calculation field with the calculation result as a container.  The calculation is a SQL select of the base64 string from a signature container on another table (related to the tech's name).


When printing on a Mac or PC both containers print properly, giving a document that looks like this.


But when printing from an iPad the document comes back like this with no QR code and no signature.


However this isn't an issue with the iPad not displaying the container contents at all, this is what the print layout looks like inside Filemaker Go 15.


This seems like very strange behavior.  Anyone know what's going on here and how I can resolve this?


-Ryan McKinney