Using FM Server 15 to host one file, when using Safari to access a web direct screen, it will not permit the user to scroll up or down to view the rest of the page. Problem exists on iPhone and iPad
Thank you for your post, and I apologize for the late reply.
I am unable to replicate the issue. This is what I have done:
1. I configured a file with several layouts and records for WebDirect.
2. I uploaded the file to FileMaker Server 15.0.1.
3. I opened the file with FileMaker Pro Advanced 15.0.1 to make sure the file was accessible (it is).
4. I launched Safari on an iPad 3 running iOS 9.3.3, and accessed the file via WebDirect.
5. I turned the iPad to Landscape mode, and I'm able to scroll up and down the page as well as left and right.
Let me know what I am doing differently than you so I can reproduce the issue.
Thanks. I did exactly that but for some reason when using safari on ipad or iPhone, I still can't scroll up or down.
Does this issue occur with a new file? That is, does this issue only occur with your current file? If the issue only occurs with your current file, then send me a copy of your current file so I can determine why the scrolling is failing. I have sent you a private message with instructions where to send the file.
This occurred with a file that I used last year, opened in FMAdvanced 15, and then uploaded it to FMServer 15
The scrolling issue only occurs when using Safari to access the WebDirect link to the file. For every other browser and Filemaker go15, it works perfect as designed.
If the non-scrolling issue only occurs with a specific file, then send in a copy of the file so I can test it here and determine the cause for the non-scrolling. Follow the instructions from the private message I sent previously.
Sorry, been away for a few days.
Update: I believe I've resolved this issue by simply changing the theme from Classic. Problem solved and working as designed.
Thanks for your support.
I had the same problem, and solution.
I have the same issue. I was able to change the layout from classic and all of my data entry logins are now able to scroll successfully. However, it seems that my view only logins are still pulling the classic layout causing them to not scroll down the page either. As soon as I change it to a data entry login, I pull the new warm layout and I am able to scroll successfully. However, once I change it back to security privilages of view only, I am no longer able to scroll on and it pulls the classic layout again. Does anyone know if there is another layout setting for view only logins?? Please help! These users may not be allowed to edit the data, they should still be able to view all of it! Thank you in advance.
FM server 15.
Tested on Safari and Chrome.
FM Advanced 15
Retrieving data ...