I bought an SSL certificate from thawte and installed on my FM15 server following the steps on this video
Under FMS15 console/Database Server/Security tab it shows the following message "Information: The custom SSL certificate installed on this server originated from a certificate authority supported by FileMaker."
So, it is almost as if everything went well but when logging in from ANY device, or using webdirect I get a legend stating that there is something wrong.
Example: "Filemaker Pro cannot verify the identity of "126.96.36.199"" (see attachment).
I use bluehost.com to host our website and the domain name is also there. I then went and added a subdomain and it redirects to our company's ip address.
What am I doing wrong?
Is this something that needs to be modified on bluehost? my server? FMS?
Please help me!! If you need more information from me please ask any questions. I need help soon!
In the meantime I told all my coworkers to follow the instructions of how to avoid the message (image attached) but I need a real solution.