14 Replies Latest reply on Jul 8, 2016 1:36 PM by Mike_Mitchell

    Error: No Records are Present (only in Web Direct)

    Dobieg5750

      So I saw previous discussion on the "No Records are Present" Error...the latest discussion a little more than a year ago....but...
      I'm no running across this error and there are a few distinctions from previous errors/solutions.

       

      1) I'm only getting this in WebDirect and not in FM Go or FMP.

       

      2) I actually HAVE records in the layout I'm switching to....57 of them in this case.

       

      So here is my problem...I have a script that takes a selection from a portal on one layout (layout A) and based on the record in the portal that I click, the script opens and finds the corresponding record (only) in a new layout (layout B).

       

      Works fine in everything but my browser....I get the error dialog....but after clearing the error I have the record and everything worked as intended.

       

      Help?