2 Replies Latest reply on Jul 11, 2016 1:34 PM by JEDtech

    FileMaker Server 15 on El Capitan Installs fmserver user folders

    JEDtech

      Product and version: FileMaker Server 15.0.1

      OS and version: Mac OS X 10.11.5

      Browser and version (N/A)

      Hardware: Mac Pro late 2013

      Description

      Machine had been running OS X 10.10.5 and FileMaker Server 14.0.2.  De-installed FileMaker Server 14, installed OS X 10.11.5 El Capitan, then installed FileMaker Server 15.

      After the installation there were unexpected folders in the FileMaker Server folder including:

        Desktop

        Documents

        Downloads

        Library

        Movies

        Music

        Pictures

      All of the folders were owned by user "fmserver" with Read/Write permissions and No Access for "everyone".  It appears that instead of creating the fmserver system account with no user home folder the FileMaker Server installer tried to build a normal user account with a home folder of /Library/FileMaker Server

      How to replicate

      Install FileMaker Server 15 on El Capitan 10.11.5

      Workaround

      Can probably remove the folders without hurting anything but haven't tried

      NOTE

      Installation on OS X 10.10.5 Yosemite after de-installing FMS 14 did not produce the additional folders, it only appears to happen on OS X 10.11 El Capitan.

        • 1. Re: FileMaker Server 15 on El Capitan Installs fmserver user folders
          TSGal

          JEDtech:

           

          Thank you for your post.

           

          Looking through past issues, I don't see anything even remotely similar.  To be sure, I just installed FileMaker Server 15.0.1 on Mac OS X 10.11.5 (El Capitan) without any issues.  I know this doesn't help you, but wanted you to know what you are experiencing is not normal.

           

          Uninstall FileMaker Server 15 from the machine.  Reboot the server (to clear out any possible memory conflicts, log into the server as the administrator, and try installing FileMaker Server 15 again.  If you still get the same issue, then there is something specific to your environment causing these folders to appear.

           

          Keep me updated with any progress.

           

          TSGal

          FileMaker, Inc.

          • 2. Re: FileMaker Server 15 on El Capitan Installs fmserver user folders
            JEDtech

            I checked on 8 FileMaker Server 15 installations that we have done so far on El Capitan.  Two of the machines also had OS X Server on them but they had the extra folders too.

             

            There were only 2 of the 8 machines that did not have the extra folders.  One of them was running OS X 10.11.2 which is the version it was on with FMS 15 was installed and the other had not previously had FileMaker Server 14 installed on it.  All of them were upgraded to El Capitan after de-installing FMS 14 and before installing FMS 15.

             

            In each case we did a de-install of FileMaker Server 14 before doing the El Capitan upgrade but we did not delete the /Library/FileMaker Server folder.

             

            I'm guessing that this has something to do with previously having had FileMaker Server 14 on them.  None of them would have had higher than FMS 14.0.3, some would have had 14.0.2.

             

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