I have a Filemaker 15 application running on a web server as a shared application. When a user tries to access a record which is already open and being modified by another user they receive a warning message that the other user (name given) is already modifying that record and offers the choices of sending the other user a message or clicking OK. This is normal behaviour that I would expect.
However, irrespective of the choice taken (sending a message of clicking OK) the user cannot exit the process until the other user exits the locked record and hence they are effectively blocked from doing anything unless they force quit the application.
Has anyone else faced this problem and, if so, is there a solution?
Thanks in advance,