AnsweredAssumed Answered

FMS15 slow/disconnects too quickly for Web Direct users

Question asked by beverly Expert on Jul 19, 2016
Latest reply on Oct 20, 2016 by tsplatypus

Client upgraded (new windows servers) to FMS15 (two machine with WD on worker machine).


ISSUE (client testing):

trying to understand why we have the delay with Web Direct connections.  It seems to perform pretty well, until you let it sit idle for a couple of minutes.


What we have done:

converted most layouts (250+) to "Minimalist" theme. We are working through making sure all objects are optimized to this theme.

checking server logs (FMS and OS) to see if there is something disconnecting users.

checking that "idle" is not set for WD logged in, so that should not be disconnecting them. All files will be verified.



Files previously served with FMS12 and used with IWP (one machine configuration). Other than converting layouts theme, no other changes have been made to files. IWP did not have the disconnect problem.


Anything else to check?


Thank you,