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Settings for iPad to show Webviewer consistently on Go app

Question asked by tomperr on Jul 25, 2016
Latest reply on Jul 25, 2016 by tomperr

I have a webviewer that shows content on my ipad through the Go app.  My associate that uses a different iPad is only able to see a white box though his iPad.  When I sign on as him, the webviewer shows the content, so I have deduced that there is an alternate setting on the other device.

Any suggestions what this might be?