1 of 1 people found this helpful
did you receive an email with the link (or was this not emailed)?
I did not receive an email (or maybe I did and I have missed it). In this case, do you know who I should contact / what I should do?
this space on the forum is appropriate. @TSGal or @TSPigeon can point you to who (if not where).
sometimes calling Tech Support with your order # will get another email sent to you (verify your eddress!)
Thank you for your posts.
Our Customer Assistance department is unable to find a license key based on your name and email address. If you are located in North America, please contact our Customer Assistance department at toll-free 800-325-2747, and they will look up your registration information and send you the link to download FileMaker Pro 15. If you are located outside of North America, please contact the FileMaker office nearest you.
Thank you for the information TSGal. I was posting this question for my employer - I personally don't own any FileMaker stuff but he wanted me to intall FMP15 for him. After I saw your post, he dug up the email beverly mentioned, and the installation went smoothly.
Thank you both for your help!