1 of 1 people found this helpful
check first if the admin console lists the file if not then
check the database folder on your server if the file is physically present?
also check the event log if the upload appears,
check if the ports on the server are open, mainly TCP/IP 5003
if all yes try to open the file by entering the full path given the IP address of the server.
2 of 2 people found this helpful
what if use the command line to ask FMS for a list of all files:
fmsadmin list files -s
you'll need to provide the admin console credentials to see the list
Thank you Guys for your answers.
She has forgot to active "Admin account" in her Database file. (File--->Manage--->Security --->Accounts--->Active Admin)