OK, so following a company merger, we are trying to grant access to our FileMaker application to all colleagues. I've followed all the steps at my end to grant access, but they are still unable to access the application. Access is controlled by a specific entry point within server, and the privilege sets use AD groups to control access for the three levels of user. After speaking to our AD expert, he has suggested that whilst what i have done is correct, the following questions need to be answered to be sure that we can grant the access required:
Not all applications support cross forest authentication. – Have you confirmed it is supported?
Do you need any additional LDAP config added for another forest?