3 Replies Latest reply on Aug 10, 2016 6:47 AM by TSGal

    Minor - Header not consistent after upgrade to FM15

    user27318

      Product and version FileMaker Server 14.0.1.204 --> 15.0.1.137

      OS and version: Windows server 2008 R2 Standard SP1

      Description:

      After upgrade header does not change to fm15 header:

      Screen Shot 2016-08-08 at 22.26.48.png

        • 1. Re: Minor - Header not consistent after upgrade to FM15
          TSGal

          user27318:

           

          Thank you for your post.

           

          First, I notice in your screen shot you have two tabs open for Admin Console.  Why?

           

          After uninstalling FileMaker Server 14, did you remove the FileMaker Server folder?

           

          In case the Header information was cached, reboot the server, launch FileMaker Server 15, and then launch a browser and access Admin Console.  Does this still show "FileMaker Server 14"?

           

          TSGal

          FileMaker, Inc.

          • 2. Re: Minor - Header not consistent after upgrade to FM15
            user27318

            Hi,

             

            I administer multiple servers, the second tab is another server instance.

             

            Although I did do a server reboot after upgrading and did not remove the filemaker server folder,

            It looks like the browser caching is to blame.

            After a computer reboot it shows the correct header.

             

            Let me ask you, is it standard practice to remove the FileMaker Server folder when upgrading?

            • 3. Re: Minor - Header not consistent after upgrade to FM15
              TSGal

              user27318:

               

              It is not "standard practice" to remove the FileMaker Server folder when upgrading.  Since I have never seen what you have encountered, I tried to think of possible causes, and perhaps an old file may have been referenced.  That is the reason for the possible removal of the FileMaker Server folder before installation so that all new files would be installed.

               

              Glad to know the rebooting of the server corrected the Header.

               

              TSGal

              FileMaker, Inc.