I know I only recently posted, but I've come up with a temporary roundabout solution. I'm not marking this as solved as there's definitely a better solution out there.
I still would like a script based solution, if one exists.
My temporary solution is to use a Link table, meaning a table with a few fields for customer info, the action that needs to be taken, and any other id's that need to be transferred to make it work. With a splash layout that has a hidden button when these fields are empty.
The general idea is that the clerk's computer can push information to those non global fields and the customer can press 'begin' (or even 'touch the screen to begin') to start filling out the information that is required. When it's done they simply hit 'submit' and they are placed back on the splash screen.
Any thoughts on a simpler method/alternate solution?