Not enough info.
What are you using to sync?
Did you build your own process?
Are you using a commercial product (go zync or mirror sync etc)
How do you know the sync does not complete?
What gives you the idea that the app closes?
Using a FM Mobile solution which was developed and is hosted offsite by MainSpring (FM Developer). Previously sync'd properly. Sync function is within the FM mobile app, so I am guessing it is a scripted function and not a third party sync application. Sorry, I am new to File Maker and am in early stages of the learning curve
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Untangling a broken sync process is NOT a beginner level project.
You should contact MainSpring for support.
in the interim you should read through the fileMaker sync guide
and look into the code for easysync built by Tim D and now maintained by Dan Smith
After digesting some of those materials you'll be better able to ask specific questions of the developers
I failed to address all of your questions. When normally syncing, I get a "number of records" countdown. I am not getting past "Server is processing payload....." in early stage of sync. Additionally, when working properly the ipad would open to a workorder list upon successful completion of the sync. Now it closes FM completely
Understood. I appreciate your taking the time to help. Thanks, John